Terms of Service & Refund Policy
Last updated: October 20, 2026
1. Services & Products
SinoScout™ (operated by Nexus China Biz, nexuschinabiz.com) provides digital supply chain intelligence tools and done-for-you sourcing dossiers (9 USD) delivering verified 1688 manufacturer contacts and USITC HTS tariff calculations.
2. Delivery Timeline
Custom research dossiers are digital products delivered directly to your email within 24 business hours of checkout confirmation.
3. 14-Day 100% Money-Back Refund Guarantee
We provide a 14-day 100% money-back satisfaction guarantee. If our sourcing desk is unable to identify verified direct 1688 manufacturers matching your target product, or if you are unsatisfied with your custom report for any reason, email us at smartimberwolf@gmail.com within 14 days of purchase for a prompt full refund.
4. Merchant of Record
All payments are securely processed through our authorized Merchant of Record, Creem.io, which manages payment security and sales tax compliance.
5. Customer Support Contact
Support Email: smartimberwolf@gmail.com